About Us
Where are you located?

We’re proudly based in France. You can find us at:
📍 8 Rue de Watterzelle, 62126 Wimille, France

What are your opening hours?

We’re open from Monday to Friday, 8:00 AM – 6:00 PM (CET). Closed on Saturday & Sunday.

How can I contact you?

You can easily reach us through:
- WhatsApp: +33 6 67 47 09 79
- Email: usfripeeurope@gmail.com

Shipping & Delivery
Do you ship internationally?

Yes, we ship both within Europe and worldwide!

Where do orders ship from?

All orders are shipped directly from our warehouse in France.

How long does delivery take?

• European Union: 2 to 4 working days
• International: 5 to 7 working days
You’ll receive an email with a tracking number as soon as your order is dispatched.

How can I track my order?

Once shipped, you’ll get an email with your tracking number and a link to track your package in real time.

Can I update my delivery address after ordering?

Yes, if your order hasn’t shipped yet. Just email us as soon as possible at usfripeeurope@gmail.com.

Returns, Exchanges & Cancellations
Can I cancel my order?

Yes, you can cancel your order if it hasn’t been shipped yet. Simply send us an email right away.

Do you accept returns?

Yes, we accept returns within 5 working days of delivery. Items must be returned in their original condition.

How long does it take to process a return?

Returns typically take up to 2 weeks to process after we receive the item.

Can I exchange an item?

Of course! Exchanges are possible within 5 working days, as long as the item is still in its original condition.

Are shipping fees refundable?

Unfortunately, shipping fees are non-refundable.

Who covers customs or import fees?

Any customs duties or import taxes are the responsibility of the customer.

Orders & Products
What kind of products do you sell?

We specialize in wholesale vintage and second-hand (fripe) clothing. Perfect for resellers, vintage boutiques, and creative fashion entrepreneurs!

Are your items sorted or mixed?

Our items are carefully sorted by type, quality, and condition. Contact us if you’re looking for something specific — we’ll be happy to help.

What payment methods do you accept?

We accept a variety of international payment options, which will be shown at checkout for your convenience.

Need Help?
What if I received the wrong or damaged item?

We’re sorry to hear that! Please contact us at usfripeeurope@gmail.com within 3 days of receiving your order and include photos and your order number. We’ll sort it out as quickly as possible.

Do you offer support in English?

Yes! We provide support in both French and English.
If you have any other questions, just reach out — we’re here for you!
📩 usfripeeurope@gmail.com | 📱 WhatsApp: +33 6 67 47 09 79
Thank you for choosing US Fripe Wholesale — we look forward to working with you!